Infrastructure Engineer

Brunswick, ME 04011

Posted: 04/17/2024 Employment Type: Permanent Industry: Clerical Job Number: AB37417814 Pay Rate: $55000-60000 / year

Job Description

Location: Brunswick, ME, In-Person Shift: 8am-5pm, Full-time (on-call every 6 or so weeks)Pay: 55,000-60,000




Responsibilities:

  • Provide front line technical support to end users on system and application support. Identify, research, troubleshoot, and resolve software problems.

  • The ability to build relationships with clients

  • Ability to diagnose individual and client issues by asking questions and listening, to fully understand their issue(s) through remote/phone communications as well as onsite visits and consultations.

  • Problem solves independently and as a team

  • Handle certain situations in a calm and collective manner

  • Have a variety of technical knowledge - hardware, software, and networking

Technical Requirements:

  • Cloud Infrastructure – Azure, AWS among others

  • Remote desktop support

  • Server Environments and Virtualization

  • Active Directory

  • Networking and configurations (Switching, routing, firewalls)

  • Simple and Complex LAN/WAN environments

  • Disaster recovery solutions

  • Backup solutions and applications (Datto, StorageCraft, etc.)

  • VPN technologies

  • Network security (Sophos, Cisco, SonicWall, etc.)

  • Virtualization technologies (VMWare / Hyper-V)

  • On Prem and Hosted Mail Solutions (Exchange / Google / O365)

  • Various Desktop operating systems (Windows, Android and Chromebook)

  • Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.)

  • VoIP phone systems – Cisco Webex

*We are an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.*

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