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Entry Level 1 Helpdesk

Brunswick, ME 04011

Posted: 05/15/2025 Employment Type: Permanent Industry: Talent Skills Job Number: AB49129543 Pay Rate: $40000-43000 / year

Job Description

Are you passionate about technology and eager to jumpstart your IT career? Join our client's team as an Entry-Level Help Desk Technician and become the first point of contact for technical support within our organization.
Pay: 40k-43k (DOE) Direct-Hire Hours: M-F, 8a-5p 
* Must be available to work on-call, rotating shifts *
 Essential Technical Knowledge, Skills, and Competencies:
  • Provide front line technical support to end users on system and application support. Identify, research, troubleshoot, and resolve software problems.
  •  Coordinate with the Engineering teams, customer teams, and other technology vendors to ensure effective support of new or existing technology solutions. 
  • Continuously learn and share information with the team, implement improvements and automation to help the team be effective and efficient in end-user support. 
  • Assist the delivery of client training in new software and/or technologies. 
 Benefits - Only full-time employees eligible 
  • Generous 401-k matching contribution (100% on the first 3%) 
  • Dynamic, fun company culture 
  • PTO, 7 holidays and 2 optional holidays annually
  • Medical Insurance 
  • Company provided Life, Short and Long-term Disability Insurance
  • Company provided cell phone and service 
  • Parking 
  • Business casual work attire

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Adrijana Bukarac

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About Brunswick, ME

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