Maine Staffing Group
https://cdn.haleymarketing.com/templates/62881/logos/mainestaff-hml.png
http://www.mainestaff.com
http://www.mainestaff.com
USD
21.93
HOUR
true
Customer Operations / Line Attendant
Posted: 05/03/2024
2024-05-03
2024-06-05
Employment Type:
Contract
Job Number: EN2249494425
Pay Rate: $21.93 / hour
Job Description
Our customer is looking for a Seasonal customer service worker for their busy office in Rockland, Maine during their busy months of June through September. *Weekends will be required* along with various other shifts throughout the week. Work will be done in both their indoor office and their outdoor facility.
Complex work in customer service, assisting internal, and external customers, requiring a solid knowledge of the principles and practices of quality customer service. Positions in this category provide office and administrative support, work directly and indirectly assisting customers in securing services such as communication transmissions, ferry and public services.
Office Duties•Ability to query for information. •Ability to format and type standard business correspondence from draft or dictation into final form. •Ability to establish computerized, and/or manual filing systems. •Ability to prepare worksheets and perform data entry. •Ability to prepare standard reports. Ability to remain calm in stressful situations.
Outdoor Duties•Ability to read and interpret maritime rules and regulations. •Ability to conduct security screenings. •Ability to conduct maritime and federal security screenings in compliance with regulations. •Ability to detect and respond to security situations of a suspicious nature. •Ability to effectively intervene in volatile situations. •Ability to stay current and understand, discuss, explain, and apply applicable laws, rules, regulations, policies, procedures, paperwork, and terminology. •Ability to apply on routine individual cases, an explanation, and interpretation of applicable rules, regulations, policies, procedures, codes, and/or documentation requirements. •Ability to determine facts, detect errors or irregularities, and take appropriate action in accordance with established procedures. •Ability to exercise good judgment in appraising situations and making decisions/recommendations. •Ability to provide ongoing leadership for a work team. •Ability to confer with supervisor on performance appraisals for work team members.
WORK LOCATION(S) - Rockland, MaineWORK SETTING - In PersonREQUIREMENTS - You must be legally authorized to work in the United States.HOURLY RATE - $21.93 / HOUR
Complex work in customer service, assisting internal, and external customers, requiring a solid knowledge of the principles and practices of quality customer service. Positions in this category provide office and administrative support, work directly and indirectly assisting customers in securing services such as communication transmissions, ferry and public services.
Office Duties•Ability to query for information. •Ability to format and type standard business correspondence from draft or dictation into final form. •Ability to establish computerized, and/or manual filing systems. •Ability to prepare worksheets and perform data entry. •Ability to prepare standard reports. Ability to remain calm in stressful situations.
Outdoor Duties•Ability to read and interpret maritime rules and regulations. •Ability to conduct security screenings. •Ability to conduct maritime and federal security screenings in compliance with regulations. •Ability to detect and respond to security situations of a suspicious nature. •Ability to effectively intervene in volatile situations. •Ability to stay current and understand, discuss, explain, and apply applicable laws, rules, regulations, policies, procedures, paperwork, and terminology. •Ability to apply on routine individual cases, an explanation, and interpretation of applicable rules, regulations, policies, procedures, codes, and/or documentation requirements. •Ability to determine facts, detect errors or irregularities, and take appropriate action in accordance with established procedures. •Ability to exercise good judgment in appraising situations and making decisions/recommendations. •Ability to provide ongoing leadership for a work team. •Ability to confer with supervisor on performance appraisals for work team members.
WORK LOCATION(S) - Rockland, MaineWORK SETTING - In PersonREQUIREMENTS - You must be legally authorized to work in the United States.HOURLY RATE - $21.93 / HOUR
