Contact Center Medical Assistant

Portland, ME 04101

Posted: 11/09/2020 Employment Type: Temporary Industry: Health Care Job Number: 32772 Pay Rate: 16.50

Job Description


Our client is currently hiring an experienced temp to hire medical assistant for their MA call center located on Marginal Way in Portland. The right candidate must have completed a Medical Assisting certificate program or a 2-year associate's degree in medical assisting. The pay rate is $16.50 per hour, with the hours of Monday - Friday from 8 am to 5 pm. Please apply today for immediate consideration.

The role of the call center Medical Assistant is to be responsible for ensuring all required calls are documented on approved forms and in the EMR system.

Knowledge, Skills, and Abilities:

Intermediate level knowledge of clinic administrative procedures and practices

Ability to work and communicate effectively with patients, the clinical care team and the general public

Ability to perform job duties in an effective and timely manner

Ability to function with minimal supervision

Ability to organize tasks and use time effectively

Ability to follow oral and written instructions timely and accurately

Ability to keep patient and staff information confidential

Ability to function as an effective team member

Ability to consistently project a caring and courteous voice tone

Ability to learn current computerized program used in the job

Answers multi-line phones, screens call s for requested next available appointments, both return and new patients.

Ability to take messages and refill requests and send to the correct providers or providers nurse.
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