Help Desk L1

Brunswick, ME 04011

Posted: 05/08/2024 Employment Type: Permanent Job Number: AB957951656 Pay Rate: $43000-45000 / year

Job Description

Job Title: Help Desk L1 Location: Brunswick area, In-Person, Pay: $43-45,000KHours: Monday-Friday, On Call every 7 or so weeks 

Are you Tech savvy and want to build a rewarding future? We are looking for a customer-focused, highly motivated individual with a strong technical background.  Apply now! 

Responsibilities:
  • Provide front line technical support to end users on system and application support. Identify, research, troubleshoot, and resolve software problems.
  • The ability to build relationships with clients
  • Ability to diagnose individual and client issues by asking questions and listening, to fully understand their issue(s) through remote/phone communications as well as onsite visits and consultations.
  • Problem solves independently and as a team
  • Handle certain situations in a calm and collective manner
  • Have a variety of technical knowledge - hardware, software, and networking

** Please provide a cover letter and a typing test **
Benefits: 
  • Generous 401-k matching contribution (100% on the first 3%)
  • Dynamic, fun company culture
  • PTO, 7 holidays and 2 optional holidays annually
  • Medical Insurance
  • Company provided Life, Short and Long-term Disability Insurance
  • Company provided cell phone and service
  • Parking
  • Business casual work attire


*We are an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.*

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About Brunswick, ME

Ready to embark on a new career journey in beautiful Brunswick, Maine? This charming coastal town offers a unique blend of historic charm and vibrant cultural opportunities. From exploring the iconic Bowdoin College campus to savoring fresh lobster rolls by the bay, Brunswick has something for everyone. With renowned art galleries like Bowdoin College Museum of Art and captivating performances at Maine State Music Theatre, cultural experiences abound. The area's close proximity to stunning parks like Androscoggin Riverwalk and exciting events at Brunswick Landing make it an ideal location for job seekers looking to thrive professionally while enjoying the best of coastal living. Browse our job listings today and discover the endless possibilities that await you in Brunswick, Maine!